Absorb LMS: Hands Down the Best LMS Customer Support I have Ever Experienced
Absorb LMS functions as our organization's platform for our healthcare professional continuing education system, PHA Online University. It …
Overview
What is Absorb LMS?
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
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How Absorb LMS Differs From Its Competitors
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Popular Features
- Learning administration (59)9.696%
- Progress tracking & certifications (56)9.292%
- Course catalog or library (55)9.292%
- Learning reporting & analytics (56)9.191%
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Pricing
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What is Absorb LMS?
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.absorblms.com/get…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Absorb LMS?
Absorb LMS helps organizations to provide employees, customers, partners, or members with the knowledge they need. The Absorb LMS interface was built to offer an easy-to-use and dynamic experience for both learners and administrators. Absorb LMS platform aims to combine the power of traditional LMS features and a core focus on user experience.
Some of its top features include:
- Generative AI: Create AI Beta enables course creators to streamline the course creation process, saving the time and effort needed for research and design.
- Engaging learner platform: To foster deeper learning comprehension and retention, Absorb LMS supports multimedia content formats, responsive design, social learning, and branded interfaces.
- Support: 24/7/365 days support from anywhere. Plus, a Client Success Manager is also available to offer further support.
- Actionable Reporting: To prove ROI for training programs with flexible reporting, including configurable admin dashboards and automated reports.
- Turn-key learning content: Simplifies employee training with a ready-to-use content library. Fuels learner engagement with secure knowledge retention with expert-designed, video-based microlearning courses with Absorb Amplify.
- Robust Security: Absorb successfully completed the (SOC) 2 Type 2 examination for Security and Availability. Absorb also maintains the LMS compliance standards for data security and privacy protection (GDPR).
- Modern mobile-app: Leaners can train offline, then course progress automatically syncs when internet connection is restored. Available to iOS and Android devices.
- In-the-flow learning: Absorb Infuse enables the user to integrate training into native systems and applications learners are already using - embedding training directing into existing workflows.
Absorb LMS Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
- Supported: Gamification
- Supported: GDPR Compliant Learning
- Supported: Single Sign On (SSO) Enabled Learning
Additional Features
- Supported: Generative AI
Absorb LMS Screenshots
Absorb LMS Videos
The Absorb LMS showcase portal is where the learner experience can be seen firsthand.
Absorb LMS delivers for customers in healthcare, retail, restaurants, and manufacturing by providing flexible learning, extensive customization, and reporting and analytics.
Absorb LMS's smart administration aims to automate processes for maximum efficiency and is customizable to fit unique needs and schedule.
Absorb LMS Integrations
Absorb LMS Competitors
Absorb LMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Peru, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela |
| Supported Languages | Arabic, Chinese, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese. |
Absorb LMS Downloadables
Frequently Asked Questions
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
Litmos, Docebo Learning Platform, and Adobe Learning Manager are common alternatives for Absorb LMS.
Reviewers rate Learning administration highest, with a score of 9.6.
The most common users of Absorb LMS are from Mid-sized Companies (51-1,000 employees).
Absorb LMS Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 70% |
Comparisons
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Reviews and Ratings
(105)Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
March 26, 2024
Absorb LMS Review- Highly Recommend
Score 10 out of 10
Vetted Review
Verified User
Absorb is our LMS platform- our one stop shop for all training & development resources & needs. We leverage the platform to onboard all new hires, provide role clarity training, enhance technical skills through interactive learnings, build engagement tools & resources, and track development and knowledge progress. This program is used across all of our departments and staff.
- Ease of Use
- Search functionality
- Provide resources & tools for use
- Ability to customize more of the screens
- in Create Design- ability to spell check
- Offer More trainings for system admins
May 26, 2023
Successful first LMS for our Company
Our company implemented Absorb LMS less than a year ago as our company's first-ever LMS. We reviewed several LMS systems and found that Absorb offered the features that we desired at a lower cost than other competitors. Prior to adopting an LMS, our training courses and records were decentralized and difficult to manage. Many of our prior training materials were PowerPoint presentations and not interactive for the audience. Adopting Absorb's LMS allowed us to centralize training records, provided easier access to training on-demand, and provided a more modern platform using video-based training. We were also able to create custom content with quizzes to confirm that learning objectives were met. Having the training records centralized in the LMS enabled our company to more efficiently confirm competency requirements for various industry and customer audits. We were much more efficient in transitioning repetitive training that had been instructor-led to video-based.
- Easy to use interface for users
- Implementation team very supportive
- Absorb continues to improve on their tool with new releases
- Ability to collaboratively suggest modifications to the platform in a forum and vote on other suggestions
- The manager experience needs further development, including how access the manager experience from the user experience
- There needs to be an easier search feature to find a course without having to use the filter option.
- There seems to be a slight delay when completing a course before it shows as completed in the transcript.
Absorb LMS is the primary e-Learning platform at my organization. The system is primarily used to disperse off-the-shelf soft-skill training, as well as our in-house curated training, to our field employees (RMs/DMs/Trainers/Store and Assistant Managers)
- I have a wonderful Client Success Manager (Zoe MacKay) who always makes herself available to my organization when needed. She is a delight to work with.
- The Absorb LMS platform is easy to navigate from an end-user perspective.
- This is my first time administering an LMS platform, and Absorb LMS is pretty user-friendly once you get the hang of it!
- I find the Absorb LMS Knowledge Base to be a bit laborious to have to search through to find answers...and sometimes they are not easily understandable
- As simple as it may seem, I would like the ability to hit enter after entering search information rather than having to select the "Add Filter" button
- I would like the ability to run reports on multiple things at once (i.e., courses, etc.)
Our business is in the field of E-Learning targeting Healthcare Professionals who are looking to gain initial certification or recertification within their career. I manage the Learning Management System for the company, including providing customer service, learning architectural design, scaffolding of learning environments, creating communities of practice, and more. Absorb allows us to have an efficient platform to not only host content for users, but to encourage them to engage deeply in the learning process. We are currently revamping our learning ecosystem toward one that is more efficient, supportive, and inclusive to learners of all stages within their career. Absorb meets us where we are at and has the capability to stretch and grow as we do. Our account liaison, Zoe MacKay is fantastic and she is always responsive to our desires - be they for functionality, explanation of additional services provided by Absorb, or just learning theory and philosophy conversations.
- Responsive to customer needs and desires via account rep and Absorb Ideas space
- Provides a collaborative meaning-making space for customers to collaborate on using Absorb effectively.
- Absorb is reflexive to your needs as a company and is comfortable meeting you where you are at and allowing you room to grow.
- Absorb, while having a great space for putting forth ideas, could be better about sharing their roadmap and plans for development with their corporate clients. We need to know so that we can design with these new or updated features in mind and amplify the message ahead of time instead of being more reactive.
- Absorb has room for more growth in the hosting of external content, as well as some functionality pieces when integrating learning objects into a course or curriculum. These objects do not link to one another and inherit completion, even when they are shared across different courses. My understanding is that they do in AbsorbCreate, but not the built-in LMS management suite of software.
July 14, 2022
Great LMS for first time users.
Absorb LMS is currently used for internal users and will also be available to external users in the near future. We utilize Absorb as a learning tool for employees for any new features and processes, along with use instructions for our employees. Specific courses are built for specific departments. My primary role at the company is Education and I mainly work within Absorb as my job duty.
- Ease of use
- Extended amount of available features to utilize.
- Customizable
- Amazing customer support.
- Helpful resources and knowledge base
- Some features/tools are slightly hidden.
- Better structure for messaging learners.
- Access to any previous e-mails sent to learners.
January 04, 2022
Most User Friendly LMS in the market
Absorb LMS is used to train the employees of the company as well as for customer training. The main business problem that the product addresses is that it keeps the learners engaged. The entire LMS is very intuitive and learners love exploring new content and courses and find it very easy to use. The other scope of use is that we are able to structure the content and make learning plans for learners and the rest of the process remains automated once the learning plan is assigned to the learners.
- The Admin panel is very intuitive and easy to use.
- The customizability and flexibility of the system out of the box is great plus the option of using API, scheduled data imports really expand its possibilities to be a custom fit for us.
- The support team has great ideas, extremely responsive and pleasant to work with.
- Communication of updates in the Platform can be improved.
- Social interactions amongst the learners can be improved to facilitate an environment of learning.
- A quick search bar can be added to search for courses.
December 06, 2017
Absorb LMS - coming to an end.
Score 3 out of 10
Vetted Review
Verified User
We use Absorb across 3 different groups: Internal, Partners, and Customers to educate and enable learners on various topics. Topics range from soft skills to product specific technical skills. Our learners range from unlimited access to single course access. Some learners have 0 cost and others pay by the course using Absorb's shopping cart.
- Clean interface for learners
- Logical organization of courses
- Admin portal is OK
- Customer Support is unresponsive and poor
- Inconsistent interface in the product
- Reporting out of Absorb is cumbersome
- No search functionality within courses.